Karachi’s crumbling roads have long been a source of frustration for commuters, but now the city administration is offering residents a more direct way to get problems addressed. The Karachi Metropolitan Corporation (KMC) has launched a citywide road repair campaign, giving citizens the chance to report damage straight to the engineers responsible.
A Shortcut to Complaints
Instead of going through lengthy complaint procedures, residents can now contact the engineers or contractors working in their districts. Officials say the move is aimed at ensuring transparency, speeding up response times, and guaranteeing that public funds are being spent where they are most needed.
Where Work Is Underway
The repair program is currently active in District South, District Central, District East, and District Malir. Each area has its own dedicated engineers and contractors, with specific budgets already allocated:
- Malir: Citizens can reach engineer Feroz Hassan (0321-3842502). The contractor, SMS Enterprises, has been assigned funds of Rs 150 million for repair works.
- Central: Two major projects are running here. Residents can call engineer Syed Zaheer Abbas (0300-9227653), overseeing a project managed by Shamsuddin Mandokhail. Another project, worth Rs 150 million, is being led by engineer Muhammad Ali Shah (0314-7150055) with EPI Construction & Engineering.
- East: Engineer Muhammad Ali Shah (0314-7150055) is also handling repairs in this district, with Goodwill Associates responsible for work worth Rs 150 million.
A Direct Line to the Mayor
If residents feel their complaints are not being addressed, they have the option to escalate the issue directly to Mayor Murtaza Wahab. He can be contacted via WhatsApp at 0321-1242490 or through the official KMC website (www.kmc.gos.pk).
Citizens’ Role in Accountability
KMC officials have stressed that public participation is central to the campaign’s success. By reporting damaged roads and monitoring the progress of repairs, citizens can help ensure that development funds are used effectively. The administration hopes this collaborative approach will not only improve Karachi’s battered road network but also build trust between residents and city authorities.
