Facing mounting public and political pressure, the Sindh government has decided to review and reduce traffic fines issued under its newly launched AI-based e-ticketing system, Tracs.
The move follows widespread criticism from citizens who complained that the fines were excessively high and, in some cases, unfairly imposed. Since the introduction of the system, nearly 30,000 e-challans have been issued across the province sparking frustration among motorists. Many drivers argued that the penalties were disproportionate, while others reported mistakes such as tickets being issued for vehicles they had already sold.
Acknowledging these concerns, Sindh Inspector General of Police (IGP) Ghulam Nabi Memon stated that the primary goal of the Tracs system is to improve road safety, reduce traffic violations, and promote discipline on the roads not to burden citizens financially. He admitted, however, that better coordination between the police and other government departments is essential to ensure the system works fairly and efficiently.
According to officials, the provincial government is now preparing to revise the fine structure while keeping the AI-based system operational. The adjustment aims to make penalties more reasonable and acceptable to the public, without undermining efforts to enforce traffic discipline.
Authorities have also pledged to address citizen complaints more transparently and to fix technical and administrative issues that led to wrongful challans. The updated fine structure and related reforms are expected to be announced by the end of November.
This decision reflects the government’s attempt to strike a balance between technology-driven law enforcement and public trust ensuring that innovation serves the people rather than alienating them.
