LAHORE: Passengers aboard AirSial flight PF787 were left frustrated and stranded without their luggage on November 25, 2025, after the plane landed safely in Lahore while all checked baggage remained in Dubai.
The incident sparked anger among travelers, many of whom said their bags contained essential items such as medicines, important documents, and personal belongings. Upon arrival, passengers were shocked to discover that none of their belongings had been transported with the flight.
Groups of passengers gathered at the Lahore airport to protest, blaming the airline for poor management, lack of communication, and apparent negligence. Several reported that AirSial staff could not provide a clear explanation of how the mishap occurred or when the luggage would be delivered.
Families waiting for passengers also voiced disappointment, noting that they should have been informed about the issue beforehand. Social media quickly amplified the incident, with videos and images of frustrated travelers spreading widely online.
Travel experts warned that such mistakes can severely impact passenger trust in airlines. Many social media users demanded that AirSial take strict action against those responsible, improve staff training, strengthen operational systems, and ensure luggage is delivered on time in the future.
Passengers now await a prompt response from the airline, hoping for the safe return of their belongings and assurances that similar errors will be prevented.
